NATURAL CARE SERVICE
Each CUCKOO water purifier is maintained through periodic servicing to ensure every water purifier is perfectly maintained. Equipped with top of the line technology, the water purifiers are tended to every 4 months by our team of professionals who are trained to replace filters and clean the machines internally as well as externally.
Filter Replacement Schedule
Check List
Natural Care Service Visit
Filter replacement
every 4 months
1-to-1
Customised and
professional service
Electro-Steriliser
On water tank for
selected models
Steam Sterilisation
For water tank and
faucet
NCS 15-Point Check
Ensure each part is
functioning well and clean
Additional Care Service
Steam sterilisation for
chopping board and sink
1. Switch on the steamer
2. Unplug the old filter(s)
3. Flush the new filter(s)
4. Use the steamer to sterilise the water tank
5. Sterilise the faucet
6. Install the new filter(s)
7. Additional NCS – Sterilise the sink and chopping board
8. Update the records on the service card